1.Overview
Email Intelligence bridges the gap between email-based work and matter-based organization, automatically recognizing matter-related communications and integrating them into matter context.
From automatic matter recognition and filing through intelligent information extraction, email-based billing, and secure client portal communication, Email Intelligence ensures that email work is organized, billable, and protected—without manual filing overhead.
2.Email Intelligence Guides
Explore the guides below for detailed instructions on each area:
- Automatic Matter Recognition and Email Filing — How Sque recognizes and organizes matter-related communications.
- Intelligent Information Extraction From Communications — Extracting critical information from email discussions with Ask Sque.
- Email-Based Billing and Client Portal Communication — Capturing billable time from email work and managing client communications.
Frequently asked questions
Email Intelligence bridges the gap between email-based work and matter-based organization, automatically recognizing matter-related communications and integrating them into matter context—including filing, information extraction, billing, and client portal communication.
The system analyzes recipient addresses, subject lines, email content, sender/recipient relationships, and historical context. Direct matches are filed automatically; probable matches are filed with notification for attorney confirmation. Corrections improve future assignment accuracy.
Ask Sque extracts settlement offers, deadlines, opposing party positions, decision points, and other critical information—organizing extracted data in the matter timeline with calendar integration for deadlines.
Billable emails are automatically identified and excluded from non-billable administrative messages. The system assigns time based on email complexity and generates time entries with narratives derived from email content, integrating with Background Billables™.